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8x8 App Store for Resellers

The 8x8 App Store gives your customers access to a growing catalog of applications that extend their 8x8 platform — from AI-powered voice agents to analytics and workforce management tools.

As a reseller, you have a dedicated view of the App Store that lets you control which apps your customers can access, manage billing enablement on a per-account basis, distribute free credits for testing, and monitor credit usage across your entire portfolio.

What you can do

SectionWhat it covers
Apps AccessChoose which apps from the catalog are available to your accounts. New apps are hidden until you add them here.
Accounts managementEnable or disable App Store access and paid apps for each of your customer accounts, one at a time or in bulk.
Free credits managementDistribute free credits from your reseller pool to individual accounts for testing and demoing paid apps.
Usage OverviewMonitor credit consumption across all your accounts, broken down by app and by account.

How reseller billing works

  • Free apps are available at no cost. Enabling App Store access for an account grants access to all free apps in your catalog instantly.
  • Paid apps are billed at the rate specified in your commercial agreement with 8x8, invoiced monthly in arrears. You accept the Reseller Agreement once (at the partner level) — together with the reseller terms of every paid app in your catalog at that moment, which you accept on behalf of every account you enable — then confirm individually for each account you enable paid apps on. Because it is a one-time step, you are not asked again for a paid app you add to your catalog later.
  • You are responsible for charges across all accounts you enable for paid apps.

Before you start

You will need:

  • An active 8x8 Partner Exchange account (via Salesforce)
  • Access to the 8x8 App Store via the Partner Portal

Continue to Signing In to get started.