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Apps Access

Apps Access is your reseller-level catalog switch. It controls which apps from the 8x8 App Store are visible and available across all of your customer accounts.

Important: An app must be enabled here before it can be assigned to any individual account. If an app is not added to your Apps Access catalog, you will not be able to permission it to your customers — even if the app is available in the wider App Store.

From the left navigation, select My Accounts → Apps Access.

By default, no apps are selected. The Save button is inactive until you change the selection. It also stays inactive while the app list and your saved selection are still loading, and if either of them fails to load — in that case an error message appears above the list and you should reload the page.

Apps Access page with no apps selected

Selecting apps​

The app list shows all available apps with their category, pricing type (Free or Paid), and status label (Labs, Beta, etc.).

You can:

  • Select individual apps by checking each one
  • Use Select all to add every app to your catalog at once
  • Use the search bar to find a specific app by name

You are not required to include paid apps — if you only want to offer free apps to your customers, select only the free-tier apps and save.

Apps Access page with all 4 apps selected

Including paid apps — Reseller Agreement​

If your selection includes one or more Paid apps, saving will trigger the Reseller Agreement modal.

This agreement confirms that:

  • You accept the 8x8 App Store — Paid Apps Terms (v1.0.0)
  • You accept each paid app's own reseller terms, shown below the agreement in the same window, on your own behalf and on behalf of every account you enable for paid apps
  • You will be charged at the rate specified in your commercial agreement with 8x8 for all paid app usage across accounts you enable
  • Charges are invoiced monthly in arrears

Scroll to the bottom of the terms, then read on to the charges note underneath the terms window — Agree and continue stays inactive until you have reached the end of both. Click it to confirm and save your catalog selection.

If a paid app's terms are missing: when a paid app in your selection has no published reseller terms, the window names the app and Agree and continue stays inactive. Contact 8x8 support — those terms have to be published before that app can be enabled.

Rarely, an app's terms can become unavailable in the moment between the window opening and you clicking Agree and continue. Your acceptance is still recorded, and a message then names the app it does not cover. Because this is a one-time step, you will not be asked again — so contact 8x8 support about that app, and do not enable it for your accounts until they confirm its terms are published.

One-time step: The Reseller Agreement — and every paid app's own terms shown alongside it — is a partner-level acceptance. You only need to accept it once — you will not be prompted again when enabling paid apps for additional accounts, or when you add another paid app to your catalog later. If you need the reseller terms for a paid app you added after accepting, contact 8x8 support.

Reseller Agreement modal showing the per-credit rate

About the rate: The credit rate shown in your application is based on your local currency and the commercial terms agreed with 8x8. If you have any questions about your specific rate, please contact your 8x8 account manager.

After saving​

Once saved, your selected apps become available to assign to individual customer accounts via Accounts management.

You can return to Apps Access at any time to add more apps to your catalog. Removing an app from your catalog will affect whether it can be newly assigned — it does not automatically remove an app that has already been installed by a customer account.