8x8 App Store for Resellers
The 8x8 App Store gives your customers access to a growing catalog of applications that extend their 8x8 platform — from AI-powered voice agents to analytics and workforce management tools.
As a reseller, you have a dedicated view of the App Store that lets you control which apps your customers can access, manage billing enablement on a per-account basis, distribute free credits for testing, set budgets and alerts, and monitor credit usage across your entire portfolio.
What you can do
| Section | What it covers |
|---|---|
| Apps Access | Choose which apps from the catalog are available to your accounts. New apps are hidden until you add them here. |
| Accounts management | Turn App Store access and paid apps on or off for each of your customer accounts, and open any account to see its usage, budget, free credits and apps. |
| Free credits management | Distribute free credits from your reseller pool to individual accounts for testing and demoing paid apps. |
| Usage Overview | Monitor credit consumption across all your accounts, broken down by app and by account. |
| Budget & Alerts | Set a monthly credit budget that applies to each managed account, and get email alerts when an account reaches a threshold. |
| Billing → Statements | View your monthly statements and the usage behind each one. |
How reseller billing works
- Free apps are available at no cost. Turning on App Store access for an account gives it all the free apps in your catalog straight away.
- Paid apps are billed at the rate specified in your commercial agreement with 8x8, invoiced monthly in arrears. You accept the Reseller Agreement once (at the partner level) — together with the reseller terms of every paid app in your catalog at that moment, which you accept on behalf of every account you enable — then confirm individually for each account you enable paid apps on. Because it is a one-time step, you are not asked again for a paid app you add to your catalog later.
- You are responsible for charges across all accounts you enable for paid apps.
- Your monthly statement is available under Billing → Statements.
Before you start
You will need:
- An active 8x8 PartnerXchange Partner Portal account (via Salesforce)
- Access to the 8x8 App Store via the Partner Portal
Continue to Signing In to get started.