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Signing In as a Reseller

The 8x8 App Store is accessible without logging in — anyone can browse the catalog. However, to manage your accounts and access reseller controls, you need to sign in with your partner credentials.

Step 1 — Visit the App Store​

Navigate to the 8x8 App Store. You will see the public catalog with apps listed by category. The Login button appears in the top-right corner.

App Store home screen before login

Step 2 — Choose PartnerXchange Partner Portal​

Click Login. A Sign in dialog appears with two options:

  • 8x8 SSO — for 8x8 customers signing in with their own 8x8 account
  • PartnerXchange Partner Portal — for 8x8 channel partners signing in via Salesforce

Select PartnerXchange Partner Portal.

Sign in dialog showing 8x8 SSO and PartnerXchange Partner Portal options

Step 3 — Sign in via the Partner Portal​

You will be redirected to the 8x8 Partner Portal (Elevate Partner Program). Enter your partner email address and password, then click Login.

If you do not have credentials, contact your 8x8 partner manager or use the Register a User link on the login page.

8x8 Partner Portal login screen

Step 4 — Accept the Partner Terms & Conditions (first time only)​

On your first login, you will be asked to review and accept the 8x8 App Store Partner Terms & Conditions.

Check the box confirming you have read and agree to the terms, then click Agree and continue.

Note: This step only appears on your first login. You will not be asked again on subsequent visits.

Terms and Conditions acceptance screen

Step 5 — You're in​

After accepting the terms, you land on the 8x8 App Store (Reseller) view. The title bar now shows (Reseller) and your avatar appears in the top-right corner.

The left navigation now includes two reseller sections.

My Accounts

  • Usage Overview — credit consumption across all your accounts
  • Accounts management — turn access and paid apps on or off per account
  • Free credits management — distribute free credits from your reseller pool
  • Apps Access — control which apps appear in your catalog
  • Budget & Alerts — a monthly budget per managed account, with email alerts

Billing

  • Statements — your monthly statements

A banner at the top of the home page reminds you that you're viewing the full 8x8 App Store catalog. Your accounts only see the apps you add in Apps Access.

App Store home screen after login as a reseller

Switching accounts​

To use a different partner account, sign out first: click your avatar in the top-right corner, choose Sign out and confirm. When you sign in again, you'll be asked for your Partner Portal credentials, so you can enter the other account's.

If the App Store says you don't have access, use the button on that page: Sign out if you are signed in, or Sign in with another account if your sign-in was not accepted. Either way, your next sign-in asks for your Partner Portal credentials.

Next step​

Before you can enable apps for individual accounts, you need to configure your app catalog. Continue to Apps Access.